Person - Centred

Supports tailored to your goals
and NDIS plan.

Trusted Team

Compassionate staff who respect
your dignity & choice.

Access

Transport & community access to
keep you connected.

Skill Building

Life-skill development to grow
independence.

About Us

Vital Hope was created with a vision to bring dignity, independence and genuine connection to the lives of people living with disability. Our purpose is to provide support that is personal, consistent and centred on each individual.

Every participant is seen as a person with unique strengths, goals and aspirations. Support is not only about assistance with daily tasks, it is about building confidence, developing skills and creating opportunities that make life richer and more independent.

Our work is guided by respect, trust and compassion. Every service is delivered with purpose, every plan is shaped with outcomes in mind, and every relationship is built on genuine care.

Vital Hope is more than a provider. It is a community and a commitment to ensure every person feels valued and supported. Our mission is simple. To create safe, stable and supportive pathways so each individual can live with freedom, confidence and hope.

Our Values

Person-Centred

Trusted Team

Outcomes Focused

Innovation

Inclusivity

Reliability

Accountability

Positivity

Which supports are right for you?

We offer a range of NDIS supports designed around your needs, goals, and lifestyle. Whether
it’s daily living assistance, skill-building, or community participation,

Domestic and Household Supports

Our daily living support helps you with personal care.

Social & Community Access

We support you to connect with your community, build friendships, and enjoy...

Travel and Transport Services

At Vital Hope, we make getting around simple, safe...

Daily Living & Life Skills Development

Everyday life is made up of small but important skills...

Personal Care Support

Our personal care support is delivered with dignity, respect, and ...

Group Programs

Group programs create opportunities for participants to connect...

Supported Accommodation

Supported Accommodation refers to living arrangements where ...

Support Coordination

Navigating the NDIS can feel overwhelming but you do not have to do it alone.

Looking for the right
support for you?

Take the next step towards the life you choose. Our team is here to guide you,
answer your questions, and connect you with the right supports. Let’s make
your goals happen together!

Want to know how we can
support you?

What is the NDIS?

The National Disability Insurance Scheme, known as the NDIS, provides funding to eligible people with disability so they can access the supports and services they need. It is designed to give participants more choice and control over the supports they receive, helping them achieve their goals and live more independently.

Accessing the NDIS begins with meeting the eligibility criteria and submitting an Access Request to the NDIA. If you are unsure about the process, Vital Hope can guide you through each step and help you gather the information you need.

Once your application is approved, we will work with you, your family and other professionals to ensure your NDIS plan is activated smoothly and that the right supports are in place.

Vital Hope is here to support you through every stage of the NDIS application journey. We can explain the eligibility criteria, assist with gathering documentation and guide you through completing the Access Request Form.

Our team will also provide advice on how to communicate your needs during the assessment. Once your application is approved, we will work alongside you to create a care plan that reflects your goals and supports your independence.

Every journey of support begins with listening to a story. At Vital Hope, we believe support should bring stability, confidence and dignity to everyday life. We begin by listening to your experiences, your values and your goals for the future.

From the very first conversation, we walk alongside you, creating supports that fit naturally into daily routines. We focus on the details that bring comfort and provide care with consistency and respect, so participants feel secure and supported as they work towards their goals.

The Vital Hope approach is felt in the small but important moments, in the ease of familiar routines, the joy of trying something new and the reassurance of never being on the journey alone. This is the heart of the Vital Hope approach, support that feels steady, personal and meaningful every single day.

Vital Hope provides a range of NDIS supports including daily living assistance, personal care, social and community access, travel and transport, life skills development and household tasks.

Each service is tailored to your individual goals, helping you build independence and confidence while staying connected to your community. Our focus is always on practical outcomes that make everyday life easier, safer and more fulfilling.

How It Works

Our process is simple and supportive. From the moment you reach out, we listen, plan, and guide
you every step of the way to get the right supports for your needs.

Step 1 — Get in Touch

Reach out to us through a call, message, or enquiry form. Our friendly team will listen to your needs and answer your questions.

Step 2 — Get Expert Advice Free

Speak with our friendly experts at no cost. Get personalised advice, answers to your questions, and guidance on the best supports for your needs.

Step 3 — Book Your Intro Visit

Your first visit is easy and welcoming. We’ll listen to your needs, answer any questions, and guide you through the next steps to get the right support.

How It Works

We’re here to help with anything you need. If you didn’t find the answer you’re looking for, reach out to our friendly team — we’ll be happy to assist you.

What do our participants say?

Our participants share their journeys, achievements, and experiences with us. Their stories highlight
the care, support, and connections that make a real difference every day.

Enquire Today

Have questions or want to know more about our
supports? Get in touch with our friendly team today.

Address

PO Box 65, Austral NSW 2179

Get in Touch

Domestic and Household Supports

Our in-home support is delivered by trained and reliable professionals who take the time to understand your preferences and routines. We provide one on one assistance tailored to your needs, helping you maintain a comfortable, safe and well managed home environment.

Social & Community Access

We support you to connect with your community, build friendships, and enjoy meaningful activities outside the home. Whether it’s attending appointments, joining social groups, exploring hobbies, or simply getting out and about, our trained support workers make sure you feel safe, included, and confident every step of the way.

Our focus is on helping you participate in the activities you enjoy, develop new skills, and strengthen your independence while staying connected to the community around you.

Travel and Transport Services

At Vital Hope, we make getting around simple, safe and stress free. Our team supports you with reliable transport to medical appointments, school, work, shopping and community activities, wherever you need to be.

We go beyond just the drive. Our support workers provide one on one assistance with travel planning and safe transfers, giving you the freedom to move around with confidence and stay connected to the people and places that matter most.

Daily Living and Life Skills Development

Everyday life is made up of small but important skills such as cooking a favourite meal, organising a shopping list, budgeting for the week or catching the bus with confidence. For many people living with disability, these skills can feel out of reach without the right support and encouragement.

We believe every step towards independence is worth celebrating. Our support workers walk alongside you as you learn, practise and master the skills that matter most. It might be planning healthy meals together, learning to use public transport safely or building routines that make each day easier to manage.

These are not just tasks. They are building blocks of confidence, freedom and choice. With the right guidance, everyday moments become opportunities for growth, opening the door to greater independence and a more connected life.

Personal Care Support

Our personal care support is delivered with dignity, respect, and sensitivity to your individual needs. We assist with daily personal tasks such as bathing, grooming, dressing, mobility, and mealtime support, always ensuring comfort and privacy.

The aim is to make everyday routines easier while promoting your independence, wellbeing and confidence, so you can live each day with dignity and ease.

Group Programs

Group programs create opportunities for participants to connect, learn and share experiences in a supportive environment. They encourage confidence, teamwork and independence while building friendships and a sense of belonging.

Programs may include cooking, creative workshops, fitness activities, community outings or social events, depending on participant goals and interests.

Group supports are designed to provide more than new skills. They open the door to meaningful relationships, shared achievements and the joy of being part of a community.

Supported Accommodation

Supported accommodation refers to living arrangements where participants receive daily assistance in the home to help with personal care, household tasks, meal preparation, routines and community participation.

It can also include purpose built or modified housing designed for people with very high support needs, creating safe and accessible environments that encourage independence and comfort.

As a registered NDIS provider, Vital Hope is able to deliver supported accommodation under Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA), ensuring future pathways for participants seeking greater independence and stability.

Support Coordination

Navigating the NDIS can feel overwhelming but you do not have to do it alone. Our experienced Support Coordinators work alongside you to help you understand your plan, connect with the right services, and make sure you are getting the most out of your funding.

At Vital Hope, we focus on building your confidence and independence. We take the time to understand your goals, explain your options clearly, and coordinate the supports that best meet your needs. Whether it is linking you with trusted providers, reviewing your progress, or advocating on your behalf, we are here to guide you every step of the way.

With a genuine and person centred approach, we empower you to take control of your plan and live life with more choice, clarity, and peace of mind.